Bryntum Support Forums

Posted: **Fri May 06, 2022 1:23 pm**

Hi,

I'm having an issue with characters like á and ñ in the task name. They end up being unknown, question mark symbols:

: charactersissue-1.png (3.67 KiB) Viewed 816 times

The server response via Ajaxhelper.fetch is fine:

: charactersissue-2.png (26.56 KiB) Viewed 816 times

But then after parsing, in the data.parsedJson it's scrambled:

: charactersissue-3.png (26.56 KiB) Viewed 816 times

Part of my code:

AjaxHelper.fetch(fetchUrl, {
                mode : 'no-cors',
                method : 'POST',
                parseJson : true,                

                body          :JSON.stringify(requestData),                

                headers         : {
                    'Content-Type': 'application/json',
                    'Request-Source': 'XMLHTTP',
                    'Request-Type': 'XMLHTTP'            

                }            

            }).then(function(response) {
                console.log('response');
                console.log(response);

            return iscloud == true ? response : response.text(); // = true
        }).then(function(data) {
            console.log('response to text if needed');
            console.log(data);                
            console.log(data.parsedJson);

Am I missing an encoding setting or something?

Thank you.

Posted: **Fri May 06, 2022 2:00 pm**

Hi,
Could you please provide raw server response in clear text?

Best regards,
Tasnim

Posted: **Fri May 06, 2022 3:51 pm**

Raw server response:

{
    "2UMWOL": [
        {
            "code": "11661",
            "comments": "",
            "parentwo": "",
            "equipment": "ALG.000",
            "priority": "P2",
            "startdate": "2022-05-02 00:00:00.0",
            "costcode": "",
            "assignedto": "MAURICE.LAPRE",
            "rstatus": "R",
            "eamproject": "",
            "wotype": "BRKD",
            "equipmentdesc": "Gebouwen Algemeen",
            "enddate": "2022-05-06 00:00:00.0",
            "schedenddate": "06-MAY-2022",
            "organization": "SD01",
            "targetdate": "02-MAY-2022",
            "name": "Test ~ñ à á !@#$%^&*()",
            "requestend": "",
            "requeststart": "",
            "department": "*",
            "class": "",
            "supervisor": "",
            "status": "WOP"
        }
    ]
}

Posted: **Sat May 07, 2022 2:48 pm**

If I run this in our basic sample, it works just fine

AjaxHelper.fetch('../_datasets/launch-saas.json', {
    mode      : 'no-cors',
    method    : 'POST',
    parseJson : true,
    body      : JSON.stringify({ foo : 'bar' }),
    headers   : {
        'Content-Type'   : 'application/json',
        'Request-Source' : 'XMLHTTP',
        'Request-Type'   : 'XMLHTTP'
    }
}).then(function(data) {
    console.log('response to text if needed');
    console.log(data);
    console.log(data.parsedJson);
});

Output in image, so must be something on your server.

Posted: **Mon May 16, 2022 7:54 pm**

Thanks for investigating. But how can it be something on my server when my server responds correctly? And only after parsing the response data via the Ajaxhelper.fetch, the weird characters show up?

Posted: **Mon May 16, 2022 7:59 pm**

What's your server responding, can you please paste headers?

Related discussion: https://stackoverflow.com/questions/55282444/javascript-fetch-characters-with-encoding-issues

Posted: **Mon May 16, 2022 8:04 pm**

It's indeed

Content-Type: application/json;charset=ISO-8859-1

. So, characters seem the same but aren't, I assume.

I have requested to change this to utf-8, assume that should solve the issue.

Thanks for that hint, Mats!

Posted: **Mon May 16, 2022 8:10 pm**

Glad it's resolved

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