Post by ifernandez@nexit »

Hi,

I bought the app for Enterprise but I am having an issue, please see the video shared at https://drive.google.com/file/d/1lxBOOv9iPwJ1GtJDH6JPouPMXKHn7i3T/view?usp=sharing

Thanks!


Post by tasnim »

Could you please provide the steps to reproduce it? Are you able to reproduce it in our online demos?

Please check our support policy viewtopic.php?f=35&t=772

Good Luck.
Tasnim

Best of luck,
Tasnim


Post by ifernandez@nexit »

2022-07-25 16-17-23.mp4
(5.23 MiB) Downloaded 16 times
tasnim wrote:
Fri Jul 22, 2022 2:22 pm

Could you please provide the steps to reproduce it? Are you able to reproduce it in our online demos?

Please check our support policy viewtopic.php?f=35&t=772

Good Luck.
Tasnim

Hi Tasim, how are you?

I am now attaching a new video so you can see the issue we get on a new empty base, generated to test this module only. Your help would be much appreciated.

Thank you in advance.

Ignacio


Post by Terence »

Hi Ignacio,

I can not reproduce. It can not load project data but I do not know what is causing that on your end.
Looks like the VM you are running on is very slow (seeing the install). Can you reproduce it overhere: https://odoo-gantt.bryntum.com?

What Odoo version are you using? And what is the module version you have downloaded?

Terence


Post by Terence »

I have created a ticket to suppress the error for the upcoming release this week, but not sure if that will help you out, because there are no projects returned.

https://github.com/bryntum/odoo-support/issues/80


Post by ifernandez@nexit »

Terence wrote:
Tue Jul 26, 2022 4:51 pm

Hi Ignacio,

I can not reproduce. It can not load project data but I do not know what is causing that on your end.
Looks like the VM you are running on is very slow (seeing the install). Can you reproduce it overhere: https://odoo-gantt.bryntum.com?

What Odoo version are you using? And what is the module version you have downloaded?

Terence

I need the access for https://odoo-gantt.bryntum.com so I can try reproducing it there.
We are using Odoo latest version and I will get back to you with the module version.


Post by Terence »

You can login with demo/demo


Post by ifernandez@nexit »

Terence wrote:
Tue Jul 26, 2022 4:51 pm

Hi Ignacio,

I can not reproduce. It can not load project data but I do not know what is causing that on your end.
Looks like the VM you are running on is very slow (seeing the install). Can you reproduce it overhere: https://odoo-gantt.bryntum.com?

What Odoo version are you using? And what is the module version you have downloaded?

Terence

We are using Odoo 13.0+e-20220620 (Enterprise Edition) and bryntum_gantt_enterprise 13.0.1.3.5., is this the last one of your module?


Post by Terence »

Yes that is the last one, an update 13.0.1.3.6 will follow soon.


Post by ifernandez@nexit »

Terence wrote:
Fri Jul 29, 2022 2:20 pm

Yes that is the last one, an update 13.0.1.3.6 will follow soon.

When is the estimated release time of the update?


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